Product Support
Need help using our platform? We’re here to assist you every step of the way.
Common Support Topics:
- Troubleshooting login or access issues
- Understanding platform features and settings
- Reporting a bug or unexpected behavior
- Managing billing and subscription problems
- Platform updates or downtime status
- Integration setup and configuration
Email our support team:
[email protected]
Q: I'm having trouble logging in. What should I do?
A: Please make sure you are using the correct email address associated with your account. If you've forgotten your password, use the "Forgot Password" option on the login page to reset it. If the problem persists, contact us at [email protected].
Q: Why am I seeing an "Access Denied" error?
A: This usually occurs when your account doesn't have permission to access that area. If you're part of a team, please confirm with your admin that your role includes the required permissions.
Q: I reset my password but still can't log in. What now?
A: After resetting your password, make sure you use the new one and avoid browser autofill errors. If login still fails, clear your browser cache or try an incognito window. If needed, contact support for manual help.